Privacy Policy

March Gear Privacy Policy

Last updated: April 12, 2021.

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Introduction

MARCH GEAR, LLC ("MARCH GEAR", "we", "our", "us") is strongly committed to protecting your privacy and providing a safe online experience for all of our users while offering the highest quality user experience.

Because we gather certain types of information about and from you in order to fulfill your requests and better serve your needs, we feel you should fully understand the terms and conditions surrounding the collection and use of this information. This Privacy Notice discloses what information we may collect when you visit www.marchgear.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this Privacy Notice carefully, as well as our Terms of Use, to understand our policies and practices regarding how we handle your personal information.

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Children's Privacy

MARCH GEAR takes special care to protect the safety and privacy of children. Our Website is not intended for individuals under 13 years of age. We do not permit anyone under the age of 13 to register with us, nor do we knowingly send email correspondence or knowingly collect personal information from individuals under 13. If you are under 13 years of age, do not use or provide any information on this Website. If we learn we have collected or received personal information from an individual under 13 without verifiable parental consent, we will delete that information.

The Information We Collect About You

Depending on how you use the Website, we may collect several types of information from you, including:

• Information by which you may be personally identified, such as name, mailing address, email address, and telephone number.

• Information about your internet connection (such as your IP address), the equipment you use to access our Website, marketing that led you to our Website, and Website usage details.

• Information about products or web pages that you view, products you add to your cart, products you choose to review, and purchases that you make through the Website.

• Information about your location 

• An order number and email address to allow you to find information about orders and returns.

Methods of collecting this information:

• Directly From You When You Provide It To Us.  

  1. When making a purchase, when registering for MARCH GEAR marketing emails, signing up for MARCH GEAR giveaway, or joining MARCH GEAR membership program.

  2. The telephone and credit card number information we ask for when you order online is used only to complete the order, confirm the order and confirm shipment of the order. Limited credit card information is then stored only for the purposes of faster checkout (for program members only), and is not used for any other purpose.

  3. If you contact our customer service department, you may need to provide us with additional information so we can respond to your questions and concerns as completely and thoroughly as possible.

  4. In order to provide an enhanced customer experience, we may occasionally request additional information such as your gender, shopping preferences, product interest, and email notification preferences. Whether you provide this information is completely optional and up to you.

• Automatically As You Navigate Our Website. We use automatic data collection technologies, including third-party services, to collect additional information about your equipment, browsing actions, and patterns including:

  1.  Details of your visits to our Website, including page views and clicks, search activity, cart activity, location data, and the resources you access and use on the Website.

  2. Information about your device and Internet connection, such as browser type, browser version, operating system and IP address. This information allows us to see which areas of our Website are most visited, and helps us improve the quality of your online experience by recognizing and delivering better service. To better understand and optimize the user experience, we also use third-party user session recording technology.  For example, pages visited, mouse movements, links clicked, etc.

  3. Information about your online activities over time and across third-party websites or other online services (behavioral tracking).

How and Why We Use the Information

We use this information to notify you about changes to our Website or our policies, to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection purposes.

• By using cookies we can recognize you when you return to our Website and provide you with a customized Website experience based on your stored preferences and individual interests. A cookie is a small removable text file that is downloaded onto your computer, mobile phone, tablet or other device when you access a website. MARCH GEAR uses cookies required to enable core site functionality such as log-in, the shopping cart, checking out, product searching, shipping costs, processing of returns. Cookies that enable additional site functionality such as recognition of MARCH GEAR membership, administer contests, promotions, surveys or other site features and to provide you with the relevant products or services, both on our Website and elsewhere.

• When you have opted-in to receive MARCH GEAR email messages we may use information that we collect about you or that you provide to us, including personal information, in one or more of the ways described in this Privacy Notice.

• The information obtained from online registration is utilized to improve your shopping experience with MARCH GEAR by enabling you to earn rewards, obtain a faster checkout for purchases and/or opt-in to receive promotional emails, which provide you with the latest and greatest information regarding MARCH GEAR and its products.

Sharing Information with Third Parties

Except as described in this Privacy Notice, MARCH GEAR does not sell, rent or trade any personal information you provide to us online or at our stores, nor do we share such information with third parties. We may provide your Personally Identifiable Information to affiliates that provide services to us with regards to our Website such as:

• Our agents, contractors, business partners, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, advertising strategies, marketing and promotional material distribution, website usage evaluation, data analysis and, where applicable, data cleansing. We also may share non-personal information (such as the number of users who visited the website during a specific time period or who purchased a specific product through the website) with our marketing partners, advertisers and others from time to time. This information generally is shared in an aggregated form.

• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request

• If we believe disclosure is necessary to protect the rights, property, or safety of MARCH GEAR, business partners, customers, or others.

• To fulfill the purpose for which you provide it.   

• For any other purpose disclosed by us when you provide the information.

• With your consent.

Personal information submitted to or collected through this website may be stored and/or processed in the United States for the purposes described in this Privacy Notice. By using MARCH GEAR products and services (including our Website), you consent to any such transfer of information outside of your country.

How We Respond to Do Not Track Signals

 Although some web browsers offer a "do not track" feature in order for you to request that the websites you visit do not track your online activities, our Website is not currently set up to respond to do not track signals. By using our Website, you are agreeing to our use of cookies and web beacons.

MARCH GEAR E-Mail or text Communications

From time to time, MARCH GEAR communicates to customers by email or text to inform them of changes to MARCHGEAR.com, special offers that might become available, and other information we believe will be of interest to site visitors. MARCH GEAR will send these types of communications to you only if you opt-in to receive our marketing messages (by registering to receive our email and text updates, registering for MARCH GEAR Membership program)

Opt-out / Unsubscribe

You may request that you stop receiving electronic communications from MARCH GEAR anytime. You can cancel emails by updating your contact preferences on our website or following the instructions contained in the footer of our marketing emails. To unsubscribe from SMS, MMS or other mobile messaging, you may also follow the instructions in the messages you receive. Alternatively, if you would like to have your name and contact information removed from MARCH GEAR email or text marketing list, please contact us by mail or email listed below.

It takes some time to put opt-outs in effect, so you may still receive electronic communications from MARCH GEAR for several weeks after your request is received.

Please note this opt-out does not apply to emails sent by MARCH GEAR related to your orders such as order and shipment confirmations, nor does it apply to MARCH GEAR email responses to inquiries you make online.

Accessing and correcting Your Personal Information

In order to protect your privacy, MARCH GEAR takes steps to verify your identity before granting you access to your private information or enabling you to make corrections, through the use of passwords and personal data. MARCH GEAR will provide you with access to your personal information you provided us by allowing you to view, update or correct your information. You may send us an email (listed below) to correct any personal information you may have provided to us. We reserve the right to not change information if we believe the change would violate any legal requirement or cause the information to be incorrect.

Data Security

MARCH GEAR has in place technologies and processes that are intended to reduce the likelihood of unauthorized access to information and to help improve data security. However, no method of transmitting information over the Internet or method of electronic storage is completely secure and we cannot guarantee the security of your personal information transmitted to our Website. MARCH GEAR can not be held responsible for any information you share through the Member's Portal or any of the MARCH GEAR Forums. Any transmission of personal information is at your own risk. 

Changes to Our Privacy Notice

It is our policy to post any updates we make to our Privacy Notice on this webpage. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the Privacy Notice was last updated is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Notice to check for any changes.

If you do not agree with our policies and practices, you should not use our Website. By accessing or using our Website, you agree to this Privacy Notice. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes.

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